Version 2.26: Support, inside Help
· ezstrats 2.26
Something wrong? Open a request from Help, attach a screenshot or video and talk to the team. First human reply within 36 hours.
- New: The Support tab in Help: create a private request, attach images or videos and find your conversations in “My requests”, even without a team or subscription. You receive an email when the team replies.
- New: For platform administrators, an inbox to assign requests, track their status and priority, reply to players and leave private notes. New requests also arrive by email, with reminders to meet the 36-hour response time.